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1. About licenses and third party content

Here we’ve included the conditions for using our site, which we do our best to keep running smoothly (1.1). That means we have the right to stop people from using our site and services if needed (1.2).

You can’t use our intellectual property (1.3), but you can post your own content to Upwork. You’re responsible for this content (1.4), and equally, we’re not responsible for content you come across from other users (1.5). If you think someone is using something you’ve copyrighted, just let us know (1.6).

1.1 We let you use our site and services

We’re happy for you to access our website and services (known as the services). You’re free to have this access (or limited license) as long as you follow these terms of use and all of our other Terms of Service as they apply to you.

We’ll do our best to make sure our services are safe and working as they should, but we can’t guarantee you’ll have access continuously. In fact, we might even stop providing certain features or the services completely, and don’t have to give notice if we do.

1.2 We can stop letting you use our services

We can take away your right to use our services at any time.

If you violate our Terms of Use or other parts of our Terms of Service, we can take away your access to Upwork. Officially, this is called terminating your license, and if it happens, we’ll tell you and you must stop using our services immediately.

1.3 We keep the rights to our intellectual property

Using our services doesn’t mean you can use any of our trademarks or other intellectual property, like copyrights and patents. We keep all of our rights to our intellectual property, even though we let you use our services.

Our logos and names are our trademarks and registered in certain jurisdictions. Any other product or company names, logos or similar marks and symbols you see on Upwork may be trademarked by our partners or other users like you.

1.4 You can use Upwork to share your content with the world

By posting content on the site, you give other people some rights to that content.

Whenever you post content on our site, you give us and our affiliates a permanent right (called an ‘irrevocable and non-exclusive worldwide license’) to use, edit and share that content – across the world and without paying royalties. If your name, voice and image appear in content you post, we also might use those on the site or in our day-to-day business. For example, if you’re a freelancer, we might share your profile with clients we think could be a good match.

2. What you’re allowed to do on Upwork

Our site and services were made to be used for business, not for personal or consumer use. We run our marketplace to help users find each other, build working relationships, and make and receive payments for that work.

You can also use some of our services to get information we think might be interesting and useful for our site visitors and users – like our Upwork blog. While we do our best to make sure that this information is timely and accurate, there might sometimes be mistakes. We don’t make any guarantees about information posted on our site, so never use it as tax or legal advice. And you should always double-check the information for yourself.

3. Enforcing our terms of use

3.1 We enforce these rules

We have the right to look into any potential violations of these terms of use, and might decide to pause, change or take away any content on our site when we do.

We can’t guarantee that we’ll take action against every potential violation, but just because we don’t take action against one breach doesn’t waive our right to take action against any future breaches, whether they’re related to the first breach or not.

3.2 Tell us if you see someone breaking these rules

What to do if you become aware of a violation of our Terms of Use. If you believe anyone is breaking any of our terms of use, please let our customer service team know or report it wherever you see this flag: [flag icon]

If we follow up on the breach, you agree to help with our investigation and take reasonable steps to help us fix the problem.

4. Definitions

Here, we explain some of the terms we’ve used in our Terms of Use. Any other terms in italics should be defined when they’re mentioned, in the User Agreement or Terms of Service.

Site services are all services, applications and products – apart from freelancer services – that people can access through Upwork.Content is what users post to Upwork themselves, like comments, profiles, feedback, images, or other information. It includes anything posted as a response to questions asked by other users or Upwork.