The Milestone Payment System offers protection to both clients and freelancers by giving equal control over created payments for awarded projects. With that said, in the event that your project does not go…
Whether paid or unpaid, projects can be marked as Incomplete. However, this is only recommended if both parties already tried resolving any issues regarding the project. Marking a project as Incomplete…
Cancelling a project should only be considered if you no longer need your project to be done. It is different from marking a project as incomplete which is selected when your freelancer…
If your freelancer is unable to proceed with your project, it is best to communicate with them first. Discuss their reasons for being unable to continue, especially if changes were…
Attempt to contact your freelancer to determine if they will respond. If more than 24 hours passes without a reply, scroll down and click Contact Us so we can step in to help.…
Most issues can be resolved through patience, understanding, and open communication between the parties involved. We highly recommend trying to discuss problems between each other first to find amicable solutions. …
If your freelancer has delivered substandard work, try to communicate with them regarding the parts/features to revise or improve. Note that expressing what you require in detail will help them deliver what…