f Dispute Resolution Service

The Milestone Payment System offers protection to both clients and freelancers by giving equal control over created payments for awarded projects. With that said, in the event that your project does not go…

f Refunding my deposit

Funds you deposited that remain unused will stay in your Freelancer.com account balance. Scroll down and hit Contact us so we can request a refund for your deposit.. On your…

f Releasing a Milestone Payment partially

You can release a portion of a manually created Milestone Payment to freelancers. You do not need to initiate a dispute every time the Milestone Payment amount needs to be updated. Releasing a portion…

f How to cancel Milestone Payments

As a freelancer who accepted an awarded project, the option to cancel a created Milestone Payment for that project is only available on your end. From the project page   1.  Go to the Payments tab…

f Milestone Payments

The Milestone Payment system is the recommended mode of paying freelancers on the site. It offers protection to both clients and freelancers by giving equal control over created payments for awarded projects and accepted quotes.…

f Archive, Mute, and Block options in messaging

You can archive, mute, and block conversations on projects from your Contact List. These options will help you focus on particular projects at a time. Archive Archiving conversations will hide them…

f Freelancer Ratings

A freelancer’s ratings help clients evaluate their overall performance on Freelancer.com. The higher the ratings, the more credible and trustworthy a freelancer becomes towards clients. On the Profile page The…

f Earnings Score

The Earnings Score represents a freelancer’s overall earnings from the projects and contests they have successfully completed on the site. Note that the projects and contests have to be completed and paid on Freelancer.com in order for…

f The feedback option has expired

Once a project is marked as complete, the feedback option becomes available to the client and the freelancer for 90 days before it expires. If neither party leaves feedback within this period, the feedback option will…