f Directly hiring a freelancer

The Hire Me option allows you to directly offer a project to a specific freelancer. You should have a verified payment method on your account first to be able to…

f Reposting projects

Reposting your project allows you to receive bids from a new set of freelancers.   1. Click My Projects from the main menu, and click View All.   2. Toggle the As…

f Marking projects as Incomplete

Whether paid or unpaid, projects can be marked as Incomplete. However, this is only recommended if both parties already tried resolving any issues regarding the project. Marking a project as Incomplete…

f Video call

Make video calls straight from the chat box: The video call icon will only be active if: If both conditions are met and you are still unable to start a…

f Messaging my freelancers

If you are unable to message your freelancer, here are some possible reasons. You may chat with freelancers via the following means: Chat box For Open projects: Go to the…

f Cancelling projects

Cancelling a project should only be considered if you no longer need your project to be done. It is different from marking a project as incomplete which is selected when your freelancer…

f Deleting a project

Open projects (Open for Bidding and Awaiting Acceptance) and Past Projects (Complete, Incomplete and Cancelled) can be deleted in two ways. If work has been completed, but still showing in…

f How to Edit a Project after It’s Posted

Changes to the requirements of a project might be unavoidable. Hence, it is understandable why a client might wish to edit a project that they already posted. Once a project…

f Marking projects as Complete

Marking projects as Complete depends on the project’s type and payment status. Manually completing projects is only recommended after the terms of the project have been satisfied and when all the expected output has…

f Awarding projects

 1.  Go to the project’s page.    2.  On the Proposals tab, locate the freelancer whom you wish to award the project to.    3.  Click Award on the freelancer’s bid card. If your…