To successfully create an account, we need 9-10 pieces of information to have an active account. We will not even create an account until items 1 and 2 are complete. The other items can be completed on the user’s profile page.
Within all the required fields populated the account will be INACTIVE. With an INACTIVE status the user cannot post or respond to any offers.
- Unique email address
- Unique mobile phone number
- Unique username
- Government ID
- Web photo
- Banking Information
- Answer the question “ Is your primary interest to be a seller or buyer?” If they say seller, they have to complete the fields they are talented in.
- Sellers need to add at least one skill
- Educations
- Languages spoken
** Note, we will not allow two accounts to share the same email address or mobile number.
When a user enters their email address, send them to one of two pages based on if that address is in our system.
EMAIL ADDRESS IN OUR DATABASE
- Send the user to the ENTER PASSWORD page
- If they enter the correct password, send them to their profile page
EMAIL ADDRESS NOT IN OUR DATABASE
- Show a message that reads “ Your email address is not in our system, let’s create an account. “ This should only be visible if the user some how is on the login page and not the create account page.
- Email the verification code to that email address.
- Should the user enter the correct code
- Send to the password and password verification page
- Once complete, ask for their mobile number
- Check to make sure that number is unique to our system
- If unique, send a text message verification code
- If the correct text message code is entered, we have now verified both email and phone number.
- Remove the admin pages related to dealing with users who are unverified. It is no longer needed.
- These two fields on the user profile page cannot be changed unless replaced with a successfully completed 2 factor authentication
- Take the user to their profile page
STATE ID CARD AND WEB CAMERA IMAGE UPLOAD
(We talked about using some software to help automate the process comparing the two photos. )
We need a dashboard with a unique level of permission to access the ID Confirmation page. As new ID are uploaded, they will populate this page. The software will compare the two images and populate their pass/fail if the two images are the same person. Our ID Manager will confirm and select a pass/fail button. If failed a message will be sent to that user to upload a better-quality image. If passed the users account will be updated.
- At this point the process the users account is not ready to buy or sell. We need to verify their State ID and web camera photo.
- On their profile page highlight the “Upload Government ID and Web cam photo
- Once the user has uploaded both images, show a pending review for this section
- Populate these two images on the ID AND PHOTO MANAGER admin page
- Once the ID MANAGER has verified the photos, names the user cannot delete or replace the Government ID photo. They can later add a government photo, but we will never delete a government photo.
