A freelancer’s code of conduct serves as a reminder of the ethical and professional standards that let the freelancers establish a positive reputation. Adhering to a code of conduct can also help to build trust with clients and increase the chances of long-term, successful working relationships.
The code emphasizes the importance of professionalism, ethical behavior, and respect for others. It also lays out restrictions on the type of content that can be posted and emphasizes the importance of maintaining confidentiality and avoiding fraud and illegal activities
Some common elements of a My Freelancer code of conduct include:
Professionalism: A commitment to maintaining high standards of professionalism, including prompt communication, meeting deadlines, and providing quality work.
Confidentiality: A commitment to maintaining the confidentiality of client information and not disclosing it to any third party without permission.
Fair treatment: A commitment to treating clients fairly and equitably by avoiding conflicts of interest and not discriminating based on factors such as race, gender, religion, or sexual orientation.
Honesty: A commitment to being truthful and transparent in all business dealings, including accurately representing one’s skills and abilities, providing an accurate invoice, and not misrepresenting the scope of work.
Respect: A commitment to treating clients, colleagues, and competitors with respect and avoiding abusive behavior, harassment, or unethical.
Continuing education: A commitment to staying current with industry developments and continuously improving one’s skills and knowledge.
Personal Conduct
- Act with integrity and ethics
- Comply with Freelancer’s policies
- Respect the rights of all users
- Protect confidential information and avoid illegal practices
- Treat users fairly and with consideration for their interests, rights, and safety
- Refrain from harassment, bullying, discrimination, and providing false information
- Avoid communication or payments off the platform
- Do not accept projects you cannot deliver, and avoid requesting upfront payments
- Do not abuse the services of hired freelancers
User Content
- Take responsibility for the content you post on Freelancer
- Do not post content that infringes on intellectual property rights or violates laws
- Avoid posting defamatory, obscene, or harmful content
- Ensure that all information posted is accurate, complete, and not misleading
- Do not post viruses or programming routines intended to harm systems
- Do not post content that could create liability for My Freelancer or harm its operations
Confidentiality
- Respect the privacy and confidentiality of others
- Do not disclose acquired information unless required by law or authorized by My Freelancer.
Contact
- Communicate with other users only through the platform’s official features
- Do not ask for private contact details without any genuine reason. Business data only, no personal data.
Fraud
- Refrain from engaging in fraud or creating multiple accounts
- Do not use the platform to transfer funds illegally or provide false feedback
Communication
- Be professional and avoid negative criticism or personal attacks
- Refrain from exaggeration, derogatory remarks, and inappropriate references
- Communicate in a respectful and professional manner
My Freelancer’s community Standards
Welcome to My Freelancer, where we’re building a community of individuals for those who want to make a positive impact in the world. Our platform is home to a global network of talented writers, designers, producers, videographers, business owners, and professionals from various industries. Every day, they use My Freelancer to bring their ideas to life and create something they’re passionate about.
We’re truly inspired by each and every one of our community members and their unique perspectives, beliefs, and views. They’re what make our community so diverse and dynamic.
To ensure that everyone feels respected and safe on our platform, we’ve created a set of community standards. Think of these as a guide for how to act on My Freelancer, both online and in person. They’re not legally binding, but they reflect our values of respect, safety, acceptance, support, and open-mindedness. By following these standards, we can create a warm and welcoming environment for everyone.
At My Freelancer, we’re constantly striving to create the best experience for our community. Our community standards are an essential part of that goal, serving as a roadmap for how we want everyone to behave and interact on our platform.
Just like our community, these standards are always growing and evolving to reflect the needs of our members better. We’ve provided examples of unacceptable behavior to guide you, but please keep in mind that this is not a comprehensive list.
We believe in creating a safe, inclusive, and respectful environment for all, and we need your help to make that happen. If you encounter anything that doesn’t align with our community standards, please use our reporting tools to let us know. Together, we can create a community where everyone feels supported and valued.
So let’s join hands and create an amazing experience for everyone on My Freelancer! Let’s be respectful and supportive and always strive to create a positive impact.
Integrity and Authenticity
Misrepresentation on My Freelancer
- Be honest in your profile information and billboards elements.
- Do not present false information or copy from other users.
- Avoid bait-and-switch tactics by not raising prices in private messages.
- Do not use someone else’s image or videos without permission.
- Only present original work in your profile and samples
Spamming on My Freelancer
- Respect our users’ privacy by only contacting them regarding their billboards or orders.
- Avoid sending multiple unsolicited messages or abusing communication tools.
- Do not engage in mass messaging or commercially-motivated solicitations.
Prohibited Services on My Freelancer: A Guide to Avoiding Risks and Violations
I. Services Posing Legal Risks
- Illegal Services
- Services Supporting Illegal Activities
- Fake Documents Creation, Editing, and Changing
II. Services Posing Financial Risks
- Sensitive Financial Information Access
- Financial Account Management
- Loan Provisions
- Trading Signals or Indicators
III. High-Risk Services Involving Piracy and Hacking
- Verification Services
- Hacking or Cracking Services
- Pirated Software Products (Themes, Templates, etc)
- Pirate Account Setups
IV. Services Infringing Third-Party Terms of Service
Respect Third-Party Terms and Conditions
V. Misleading Services Prohibited on My Freelancer
- Paid Reviews and Feedback
- Testimonials
- Fake Engagement and Traffic
My Freelancer’s marketplace does not tolerate any services or activities that are unethical, illegal, or violate the rights of others. Here are some of the prohibited activities on the platform:
- Services that promise outcomes that are not in your control: Refrain from promising outcomes that are not in your control as it misleads buyers.
- Homework and academic services: Offer of or request for homework, academic papers, bibliography, letters of recommendation, college applications, etc. is prohibited as it constitutes unethical behavior and copyright infringement.
- Sharing personal information of third parties: Services that breach third-party rights and lead to spamming individuals are not allowed. Medical-related services: Any service related to medical treatment, advice, drugs, equipment, or supply is prohibited
Objectionable Content
- Hate Speech: Using violent or dehumanizing speech against a person or group based on race, ethnicity, sexual orientation, etc. is strictly prohibited. Researching hate speech or content related to the prevention of hate speech is allowed.
- Discrimination: Discriminatory ideas or practices are not allowed on My Freelancer’s.
- Adult, Nudity, and Sexual Activity: Explicit content meant to be sexually gratifying is not allowed. Any content that depicts explicit sexual activity, including images and videos, is not allowed unless the purpose is educational, scientific, or artistic.
- Fake News: Creating or offering fake news is not allowed on My Freelancer.
By following these guidelines, you can ensure that you are offering or requesting ethical services that are in compliance with My Freelancer’s community standards.
Prohibited Behaviors on My Freelancer
- Threats of Violence
- Threatening violence against another community member is not allowed
- Do not offer or ask for billboards that promote threats of violence against individuals, groups, or the public
- Glorification of Violence
- My Freelancer does not allow content that glorifies, promotes, or supports acts of violence.
- Offering or asking for orders that promote violence is not acceptable
- Encouraging others to engage in unlawful conduct is not allowed
- Asking others to break the law is prohibited
- Activities of questionable legality are not permitted
- Terrorism
- Propagating terrorist activities or promoting support for terror organizations is not allowed.
- Offering or asking for services or products related to terror organizations is prohibited.
- Editing content linked to terrorist acts is not permitted
Exceptions:
Researching terror and content related to terror prevention is allowed on My Freelancer.
My Freelancer Policy for Minors: Protecting Youth and Ensuring Compliance
Minimum Age Requirement
By My Freelancer’s Terms of Service, all users must be at least 18 years of age and legally able to enter into a binding agreement. Users between the ages of 13 and 18 may only use the platform with the permission and supervision of their parents or legal guardian. Users under the age of 13 are not permitted to use the site.
Involvement of Minors in Services
Some services offered on My Freelancer require the participation of minors, such as child voice-overs or children’s product photography. The account owner must be their parent or legal guardian when minors are involved. This must be clearly stated in the service description.
Parents or legal guardians must comply with all child labor laws and regulations. The following service categories are off-limits for minors on My Freelancer: “Modeling & Acting,” “Dance Lessons,” “Your message on,” and “Greeting Cards & Videos.”
Protecting Minors from Harmful Content
My Freelancer prohibits any sexual or harmful content featuring minors, including but not limited to NSFW/lewd illustrations, erotic stories, NSFW voice-overs, Loli voice-overs, and anime illustrations. The platform reserves the right to remove any such content at its discretion.
Any violations of this policy may result in consequences for the user’s account.
Protection of Personal Information
At My Freelancer, we are committed to protecting the privacy and security of our users’ personal information. Our policies and practices regarding personal information are designed to comply with all applicable privacy and data protection laws and regulations. The following are some of the key aspects of our policy:
Collection and Use of Personal Information: We only collect necessary personal information for the operation of our site and the provision of our services. This information may include your name, email address, and payment information. We will only use your personal information for the purpose for which it was collected, and we will not share it with any third party without your prior consent unless required by law.
Data Security: We take the protection of your personal information seriously, and we have implemented appropriate technical and organizational measures to ensure its security. This includes using encryption and other security technologies and regular assessments of our practices and systems.
Data Retention: We will retain your personal information for as long as necessary to fulfill the purpose for which it was collected and to comply with any legal obligations.
Transparency: We will provide clear and concise information about the use of personal information. This information will be easily accessible and understandable.
Security: We will implement appropriate physical, technical, and administrative measures to protect personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification.
Accuracy: We will take reasonable steps to ensure that personal information is accurate and up-to-date.
Retention: Personal information will only be kept for as long as it is necessary for the purpose for which it was collected, or as required by law.
Access: Individuals will have the right to access their personal information and request correction of any inaccuracies.
Compliance: We will regularly review and assess our practices to ensure compliance with this code of conduct and applicable laws.
Responsiveness: We will respond promptly to any concerns or complaints related to the protection of personal information.
Continuous Improvement: We will continually strive to improve our practices and procedures related to the protection of personal information.
By adhering to this code of conduct, we aim to maintain the trust and confidence of individuals in the protection of their personal information.
Legal Compliance Statement
We encourage all of our users to abide by all applicable laws and regulations while using our platform. This includes, but is not limited to, laws related to intellectual property, privacy, data protection, consumer protection, competition, and employment.
As a user of our platform must ensure that your activities, including the content you upload, the services you offer, and the transactions you make, comply with all applicable laws and regulations. By using our platform, you confirm that you have the right to use any intellectual property that you include in your content and that you will not infringe on the rights of any third party.
We reserve the right to remove any content or services that violate the laws and regulations or our policies. We also reserve the right to cooperate with law enforcement agencies during the investigation of any illegal activities conducted through our platform.
It is your responsibility to ensure that your activities comply with all applicable laws and regulations. If you have any questions or concerns, we recommend you consult a qualified legal professional.
We strive to create a safe and lawful environment for all users. We appreciate your cooperation in maintaining compliance with all applicable laws and regulations.
User Conduct and Behavior Policy
We are committed to creating a positive and inclusive community for all of our users. To ensure that everyone feels safe and respected while using our platform, we have established the following policies regarding user conduct and behavior.
- Harassment, hate speech, and discrimination are strictly prohibited. This includes any actions or content that harasses or threatens any individual or group based on race, ethnicity, national origin, religion, gender, sexual orientation, age, or other personal characteristics.
- The use of offensive language or material is not permitted. This includes any content or language that is vulgar, obscene, or sexually explicit.
- Posting content that is harmful, malicious, or offensive is strictly prohibited. This includes any content that promotes violence, terrorism, or hate or that is defamatory, false, or misleading.
- Users are responsible for their own actions and the content they upload to our platform. Any violation of this policy may result in the removal of the content, suspension or termination of the user’s account, or legal action.
- We encourage all users to report any behavior that violates this policy by contacting our customer support team. We will review all reports and take appropriate action to maintain a safe and respectful environment for all users.
- We are committed to fostering a positive and respectful community for all users. By adhering to these policies, we can ensure that everyone has a safe and enjoyable experience while using our platform.
Policy Enforcement and Discipline Process
At My Freelancer, we take our policies and code of conduct very seriously and we are committed to enforcing them fairly and consistently. The following is a general outline of our policy enforcement and discipline process:
- Identification of Policy Violation: Our team regularly reviews user activity on our platform to identify any potential violations of our policies. We also encourage users to report any suspected violations to our customer support team.
- Investigation: Once a potential violation has been identified, we will conduct a thorough investigation to determine if a policy has been violated. This may involve reviewing the content or activity in question and any relevant evidence provided by the reporting user.
- Determination of Appropriate Action: Based on the results of our investigation, we will determine the appropriate action to take. This may range from a warning to the user to the removal of content, suspension or termination of the user’s account, or referral to law enforcement.
- Notification to User: The user who has been found to have violated our policies will be notified of the violation and the action that has been taken. They will also be allowed to respond or appeal the decision.
- Appeal Process: If a user disputes our determination of a policy violation, they may request a review of the decision through our appeal process. This process is designed to ensure that our decisions are made fairly and consistently and to provide users with an opportunity to have their concerns heard.
In determining the appropriate action to take, we will consider a range of factors, including the severity of the violation, the user’s history of compliance, and any mitigating circumstances. We strive to enforce our policies fairly and consistently, taking into account the specific circumstances of each case. Our goal is to maintain a safe and respectful environment for all users while also protecting the rights of users to free speech and expression.
